Yodel is a leading logistics company in the United Kingdom. For every parcel delivery that needs to be done within the UK, Yodel is capable of handling them all. The reliability of the company is why millions of people depend on the company in the delivery of their parcels to different locations. Yodel has over 60 sites nationwide which cater to the needs of its customers and it also works with other companies like Guernsey Post, Fastway Couriers and Jersey Post to handle deliveries to places like the Republic of Ireland and the Channel Isles. Yodel works with a lot of other companies across various sections including health and beauty, fashion, electrical gifts, entertainment, home and garden and industrial components. For delicate items, specialized handling services is provided, so Yodel really is an all in one complete package when it comes to logistics services.
Yodel also has implemented a shopper-survey program, “Have Your Say” through which customers give reviews and feedbacks on the service they received from the company. Through this feedback program the company is able to know how to better its services and of course know where it is lacking in excellence. Yodel is a company that takes seriously the satisfaction of its customers and the opinion of the public about its image and this is why the company has made available different ways in which customers can get in touch with the support team in case they have any questions, complaints or request.
Contact Yodel tracking phone number
Having a Web Chat with a customer support representative is the quickest way to get in touch with Yodel’s customer service, you should be able to access the free web chat with a customer care representative. There will always be an agent online between 8am and 10pm from Monday to Friday and from 8am to 5pm during weekends. In case you have not compute, make a call to Yodel tracking phone number and their support team will help with your concerns
Contact Yodel Customer Service via phone call
Sometimes, you may not find sufficient answers to your questions or request on the web chat and you might want to speak with someone, you can speak with a Yodel customer service representative via phone on 0844 755 0117. The phone line is open between 8am and 7pm from Monday to Friday and from 9am to 1pm on weekends (Saturdays only). Do make sure you have your parcel tracking ID when making the call. To speak to a person call Yodel contact number and avoid tl talk with a "machine"
Contact Customer Support via Complaints Form
You can also fill a complaint form right on the website in case you want to submit your complaint formally in a well-documented manner. This method works and your complaint will be reviewed within one working day by an experienced member of the customer relations team. A solution is usually arrived at within one working day and in situations where this does not happen, you will be fully carried along and kept abreast of how your case is being handled. You can also fill in your tracking number in the free text section of the complaint form along with your complaint. Working hours on week days is from 9am to 5pm on weekends (Saturdays only) is from 9am to 1pm.
We have not found Yodel customer service free number, but you can reach 02 number and contact them with a low cost.