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on Tue, 11/05/2019 - 09:49
I would like to say a huge thank you to Stewart Southhold, Central Line Westbound Stratford Station. A passenger knocked my kindle, on to the tube track. Stewart gave me great advice, arranged for me to return to the track when there was a small gap in the trains, advised me where a café was during the wait, and met me at the time he agreed on the platform, arranged for the train to stop safely short of the platform and retrieved my kindle. I really appreciated the service, and care taken to ensure I knew what to do. Well done TfL.